bet baje Privacy Policy

This privacy policy applies to the bet baje website (betbaje.cam) and all services operated under it. It explains which information is processed when a user creates an account, logs in, makes a deposit or withdrawal, or uses any service on the site.

By completing registration and using the bet baje platform, you consent to all terms of this privacy policy. This policy must be read alongside our Terms and Conditions — together, the two documents form the complete framework governing your account and activity on bet baje.

This policy has been prepared in accordance with the applicable laws and regulations of Bangladesh. We are committed to protecting personal information, and any use of your data is limited to the purposes described in this policy.

bet baje may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• Mobile number and email address
• National ID (NID) number or passport number (for identity verification)
• Current and permanent address

2.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account numbers (for processing transactions)
• Deposit and withdrawal history
• Account balance and betting activity records

2.3 Technical Information

• IP address and Device ID
• Browser and operating system details
• Session logs, login times, and site usage patterns
• Information collected through cookies and similar tracking technologies

2.4 Communication and Support Information

• Records of contact with customer support via live chat and email
• Details of complaints, feedback, or requests

bet baje collects your information in the following ways:

• Directly from you: Through registration forms, the identity verification process, information provided during transactions, and contact with customer support.
• Automatically: When you browse the site or use the mobile app, device and usage information is collected through cookies, log files, and similar technologies.
• From third parties: Relevant information may be received from payment gateways (bKash, Nagad, Rocket, Upay, banks), identity verification services, and fraud prevention services.

Collected information is used only for the following purposes:

• Creating and managing accounts, verifying identity, and ensuring secure login
• Processing deposit and withdrawal transactions
• Running betting and gaming services and processing bonuses
• Providing customer support — 24/7 live chat and email assistance in Bengali and English
• Preventing fraud, money laundering, and other illegal activity
• Meeting applicable legal and regulatory obligations
• Improving the site's technical services and diagnosing issues
• Sending relevant promotional messages and offers, with your consent

bet baje never sells your information to third parties for advertising purposes. As part of responsible gaming, we monitor usage patterns and proactively reach out to relevant users when needed — visit our Responsible Gaming page to learn more.

bet baje does not generally share your personal information with any third party. However, limited information may be provided in the specific circumstances below:

• Payment processing services: Information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant institutions.
• Identity verification services: Approved third-party services may be used for the KYC (Know Your Customer) process to verify accounts.
• Legal obligations: Required information will be provided upon a lawful order from a Bangladeshi court or government authority.
• Fraud prevention: Limited information may be shared with approved partners when investigating account security or potential fraud.
• Technology and service providers: Necessary technical information may be shared with software or hosting providers for platform operations, though they are bound by strict confidentiality agreements.

Outside of the above, bet baje does not sell or lease your personal information to anyone for commercial purposes under any circumstances.

The bet baje website uses cookies and similar technologies. These are small text files stored in your browser that help improve the site's functionality and personalise the user experience.

Cookie Categories

• Essential cookies: Required to maintain login sessions, perform security checks, and keep core services running. These cannot be disabled.
• Functional cookies: Store your language preferences, layout settings, and other site preferences.
• Analytics cookies: Used to understand which parts of the site are being used and to improve services.

You can disable or delete cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some site features to stop working correctly.

bet baje follows industry-standard technical and administrative measures to protect your information. The methods we use to secure data include:

• Data transfers are secured using SSL encryption
• Sensitive data stored on servers is kept in encrypted form
• Two-factor verification (OTP) is available to prevent unauthorised access to accounts
• System security is regularly reviewed and tested
• Access to data is restricted to staff who require it

Data Retention Period

bet baje retains your personal information only for as long as necessary. All information is retained while the account is active. After an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud investigation.

However, no technical measure can guarantee complete security. To keep your account secure, use a strong password and do not share your login details with anyone.

As a user of the bet baje platform, you have the following rights regarding your personal information:

• Right of access: You may request a copy of the information held about you.
• Right to correction: You may request that incorrect or outdated information be corrected.
• Right to deletion: In certain circumstances, you may request that your information be deleted (except where legal obligations apply).
• Right to object to processing: You may unsubscribe from marketing communications.
• Right to data portability: In certain circumstances, you may request your information in a structured format.

To exercise these rights or for any questions, contact our customer support team. Our FAQ section also has answers to many common questions.

bet baje strictly prohibits its services for anyone under 21 years of age (21+). Age verification is mandatory during the registration process. We do not knowingly collect or process personal information from any minor.

If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account. If you become aware of such an incident, please notify our customer support.

bet baje reserves the right to update this privacy policy at any time. If significant changes are made, you will be notified via your registered email or a notice on the site. Continuing to use the site after changes are made means you accept the updated policy.

The "Last updated" date shown at the top of this page always indicates the date of the most recent version. We recommend reviewing this policy regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our customer support team:

• Live Chat: You can connect via live chat 24/7 from any page on the site — support is available in Bengali and English.
• Email: [email protected]

After receiving a data protection request, we will respond as quickly as possible, generally within business days. For more details about our site and services, you can visit the About Us page.